Question 60 of module HHA-123 of the Home Health Aide (HHA) exam.
If an HHA needs to make a complaint or talk about a concern related to some part of their job, they should
- AAsk the client first to see if their concern is reasonable
- BCall their friends to talk about their feelings
- CConfront the client directly if they feel threatened
- DPlan what they will say and present the facts to their supervisor
Correct answer: D
Why: To raise a work concern, the HHA should plan what to say and present the facts to their supervisor.
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- Which of the following is true about stress?
- How much notice should an HHA give their employer if they plan to change jobs?
- The federal government requires HHAs to have ______ hours of continuing education each year.
- Which of the following people would be the most appropriate resource for an HHA to discuss their work-related stress?
- Which of the following ideas promotes organization for the home health aide?