Question 4 of module HHA-103 of the Home Health Aide (HHA) exam.
Which of the following is a way the HHA can avoid communication barriers?
- AThe HHA should use idioms so the client understands more easily.
- BThe HHA should respond with "why?" whenever the client says something.
- CThe HHA should use medical terms with the client so they understand their condition more easily.
- DThe HHA should restate the message in their own words to make sure they understood.
Correct answer: D
Why: Repeating the message in their own words lets the HHA confirm they understood correctly and avoids misunderstandings.
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- Which of the following is an example of a communication barrier?
- Which of the following is the best way for an HHA to respond to a combative client?
- Which of the following is an appropriate way for the HHA to communicate when answering a client's phone?
- Which of the following events is considered an incident and requires a report to be completed?
- Why is it important for an HHA to consider a client's cultural background when communicating with them?
- Which of the following is an example of verbal communication?