Question 7 of module HHA-103 of the Home Health Aide (HHA) exam.
Which of the following is an example of verbal communication?
- AAsking the client if they want to drink water
- BArms crossed in front of the body
- CShrugging the shoulders when someone asks a question
- DNodding the head at regular intervals
Correct answer: A
Why: Asking the client something out loud is verbal communication; gestures and posture are nonverbal communication.
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- Which of the following is an example of a communication barrier?
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- Which of the following is a way the HHA can avoid communication barriers?
- Which of the following events is considered an incident and requires a report to be completed?
- Why is it important for an HHA to consider a client's cultural background when communicating with them?